Message from CEO

desired goals. I would like to express my sincere gratitude to our valued clients, esteemed stakeholders, business partners, and all members of the Eastern Insurance PLC. family for their continued support and trust.
I am pleased to inform you that Eastern Insurance PLC. has once again been awarded the prestigious “AAA” credit rating for the fourth consecutive year by National Credit Ratings Ltd. (NCR), based on our financial statements for the year ended 31 December 2025. This rating reflects the company’s strong financial and technical performance, sound solvency position, effective reinsurance arrangements with both local and foreign reinsurers, robust internal control systems, and highly skilled management. We take great pride in this recognition, as it affirms our strong fundamentals, strategic vision, ano commitment to creating sustainable value for our stakeholders while contributing to the economic growth of Bangladesh.
It is my honor to present an overview of our company’s performance for the fiscal year 2025. The company achieved an underwriting profit of Tk. 3.46 crore in 2025, compared to Tk. (015) crore in 2024. The pre-tax profit stood at Tk. 16.10 crore in 2025, compared to Tk. 13.96 crore in 2024. The total reserve Tk. 162.44 in 2025 from Tk. 166.41 crore in 2024.
The year 2025 was challenging for the overall economy. Various factors such as mob and political violence, economic slowdown, stock market instability, social unrest, soaring inflation, currency depreciation, geopolitical tensions, environmental risks, and capital constraints created significant pressure on business operations.
According to the Marsh Global Insurance Market Index, pricing models and underwriting renewals are currently facing dual challenges-accurately predicting the impact of inflation on goods, wages, and social costs, while maintaining strict risk discipline in a softening market environment.
Globally, the insurance sector is navigating a complex risk landscape. The ongoing conflict between Russia and Ukraine and tensions in the Middle East have demonstrated the vulnerability of societies to systemic risks whose effects may persist for years. Additionally, fluctuations in foreign exchange rates, inflationary pressures, and unhealthy competition in the domestic insurance market have created further challenges. Despite these adverse conditions, the insurance sector in Bangladesh has continued to move forward due to the implementation of effective regulatory measures by the Insurance Development and Regulatory Authority (IDRA).
Even in this challenging environment, Eastern Insurance PLC. has demonstrated resilience and stability. Our progress has been driven by adaptability, innovation, and strategic decision-making that reinforce our position in the market. The year 2025 was marked by significant achievements and the unwavering dedication of our team. I extend my heartfelt appreciation to all employees of the company, particularly the Heads of Branches, for their tireless efforts, professionalism, and loyalty. Their dedication and commitment to excellence have played a vital role in sustaining our progress. I would also like to extend my sincere gratitude to our loyal clients, valued shareholders, and trusted business partners whose confidence and support have been essential to our success.
Our objective is to develop a well-balanced business portfolio that does not rely on a single type of business or client. However, due to the limitations of the existing insurance database, launching new non-life insurance products remains challenging. Nevertheless, Eastern Insurance PLC., through its experienced and professional underwriting team, is actively working on developing new products, particularly in the personal lines segment.
We have also strengthened our research and development initiatives to introduce innovative insurance products and services. This initiative aligns with our broader strategy of diversification and adaptation to changing the market dynamics while promoting insurance awareness among a wider segment of the population. Our customers remain at the center of everything we do. The trust and confidence they place in us are our most valuable assets. As we expand our product portfolio, we remain committed to understanding and meeting the diverse needs of our policyholders.
Our aspiration is not only to grow our business but also to ensure prompt settlement of valid claims. We remain dedicated to providing exceptional customer service, especially during times when our clients need financial and humanitarian support the most. Through streamlined processes, transparent communication, and efficient claims management, we strive to ensure that our clients feel confident and supported throughout their journey with us.
Eastern Insurance PLC. is fully committed to complying with all applicable rules, regulations, and guidelines issued by regulatory authorities including IDRA, SBC, BSEC, and Bangladesh Bank. We consistently provide all required information to these authorities in a timely manner. We are committed to achieving the highest standards of corporate governance in the insurance sector. As the regulatory landscape in Bangladesh continues to evolve, we strive not only to comply with regulatory requirements but to exceed them through transparency, accountability, and responsible corporate practices.
Technological innovation is transforming the global insurance industry, and Eastern Insurance PLC. is actively embracing this transformation. We are digitizing many of our operational processes and enhancing our digital presence to provide a more seamless and efficient experience for our customers. Leveraging technology is not merely an option-it is a strategic necessity in today’s rapidly evolving environment.
I would like to once again thank every employee of the company, particularly our dedicated Head of Branches, whose hard work and commitment form the backbone of our organization. Their relentless efforts continue to drive us toward achieving our corporate mission and vision.
I also express my sincere appreciation to all regulatory bodies including IDRA, SBC, BIA, BAPLC, BIF, CDBL, the Ministry of Finance, the Ministry of Commerce, Bangladesh Bank, nationalized and commercial banks, financial institutions, international reinsurers and brokers, the Registrar of Joint Stock Companies & Firms (RJSC), Bangladesh Securities and Exchange Commission (BSEC), Dhaka Stock Exchange Limited (DSE), Chittagong Stock Exchange Limited (CSE), and the National Board of Revenue (NBR) for their cooperation and support.
My heartfelt thanks also go to our Honorable Chairman and the Board of Directors for their invaluable guidance, encouragement, and leadership, which are essential to the continued success of our company.
Finally, I express my sincere gratitude to our respected shareholders for their unwavering trust and support. We firmly believe that the coming year will bring even greater success for Eastern Insurance PLC.
I assure all shareholders that we remain fully committed to protecting your interests and operating the company with the highest standards of ethics, integrity, and professionalism. May the Almighty Allah guide us and grant us continued success in the years ahead, lnsha’Allah.
Thank you with deepest respect, Yours faithfully,