We want to build up a well balanced business portfolio which is not only depended on any particular type of business on client. With the constraints of insurance database, it is indeed a very tough to launch new non life insurance products. Eastern Insurance, with its professional and expert underwriters, has been working on it, particularly for development of personal lines business. We are extending our research and Development work to develop new products and services. This initiative lights with the company’s broader plan of diversification and adaptation to changing market dynamics and demonstrates our commitment to serving a broader segment of the population and increase insurance awareness. Our other aspiration not only doing the business but also settlement of valid claims quickly. We are committed to providing exceptional Client service, particularly when it comes to claims. During these challenging times, we provide the humanitarian and financial support to our valued clients need. This dedication renders into streamlined processes, clear communication, and speedy resolutions, ensuring you feel confident and supported though out the claims journey. Eastern Insurance Company Limited always keen to be compliance with the rules and regulations and guidelines issued by the Authority viz IDRA, SBC, BSEC, Bangladesh Bank and provides required information to the Authority timely. Eastern Insurance Company aspires to reach the climax of highest standards of Corporate Governance in the insurance sector and apply the guidelines by above mentioned regulators. You will also be delighted to know that Eastern Insurance Company Limited has been awarded the rating of “AAA” for consecutive couple of years by National Credit Ratings Ltd., (NCR) based on its financial statements ended on 31 December 2023. This rating has been assigned in consideration of its good fundamentals such as good financial & technical performance, sound solvency position, re-insurance arrangements with local and foreign re-insurance, sound internal control and skilled top management etc. In the year 2023, was a challenging year for the economy due to soaring inflation, geopolitical tensions, escalating environmental risks, and capital constraints have created a perfect storm for commercial carriers. According to the Marsh Global Insurance Market index pricing models and renewal underwriting are facing a dual challenges accurately predicting inflation’s impact on goods, wages and social inflation, while maintain strict risk discipline in softening markets. Worldwide navigating complex landscape is critical for non-life insures. Continuous Russia and Ukrain war have clearly demonstrated our society’s susceptibility to systematic hazards, the trail effects of which will be felt for a long time to come and unhealthy competition in the insurance arena. Unhealthy trend in domestic capital market Several exchange rate fluctuation of foreign currency , inflation rate etc. Despite the above adverse situation in the economy, due to imposition of some effective measures by Insurance Development and Regulatory Authority (IDRA) in the insurance industry. The entire insurance sector in the country has moved ahead. Finally I would like to thank each and every employee particularly beloved branch in charges for their sincere dedication, commitment and extreme hard work all through the year to achieve our corporate mission and vision. I cordially thanks and appreciation every valued customer/clients for responding their faith on us during the year and looking forward to receive the same in the days to come. I also thanks all regulators viz IDRA , SBC, BIA, BAPLC, BIF, CDBL and all concerned Government Offices including the Ministry of Finance, Ministry of Commerce, International Reinsurers and Broker, Bangladesh Bank, all Nationalized Bank, Commercial Bank and Financial Institutions, Registrar of Joint Stock Companies & Firms (RJSC), Bangladesh Securities and Exchange Commission (BSEC) Dhaka Stock Exchange Limited (DSE) Chittagong Stock Exchange Limited (CSE) National Board of Revenue (NBR). I would also like to thanks to our Hon’ ble Chairman and Board of Directors for their in valuable guidance and encouragement, which are very much crucial for the success of the Company. Last of all, I sincerely thanks each and every Shareholder for their constant support and faith to the EICL. We hope that the coming year will bring in greater success to Eastern Insurance Company Ltd. I reassure all shareholders that we shall stand by you and protect your interest always and make every effort to honor your trust for running the company smoothly with the highest level of ethics, integrity and sincerity. May Allah guide us for enormous success.